Privacy policy

Privacy Policy

Last Updated: October 7, 2026

At Alverra Boutique, we respect your privacy and are committed to protecting the personal information you provide when using our website.

This Privacy Policy explains how Alverra Boutique (“Alverra Boutique,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit our website, browse our products, create an account, place an order, communicate with us, or otherwise use our services.

Our online store is powered by Shopify, which provides the technology and services that enable us to operate our online store.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

The types of personal information we collect depend on how you interact with our website and services.

Information You Provide Directly

When you make a purchase, create an account, contact us, or otherwise interact with our website, we may collect information such as:

  • Your name.

  • Email address.

  • Phone number.

  • Billing address.

  • Shipping address.

  • Payment and transaction information.

  • Account information, where applicable.

  • Order history.

  • Product preferences.

  • Information you provide when contacting customer support.

  • Reviews, comments, feedback, or other information you voluntarily submit.

Information Collected Automatically

When you browse or interact with our website, certain information may be collected automatically, including:

  • IP address.

  • Browser type and device information.

  • Operating system.

  • Network information.

  • Website pages viewed.

  • Products viewed or added to your cart.

  • Referring websites.

  • Date and time of website interactions.

  • General usage and interaction information.

We may collect this information through cookies, pixels, analytics tools, and similar technologies.

2. How We Collect Personal Information

We may collect personal information from several sources, including:

  • Directly from you, such as when you create an account, place an order, contact us, or provide information through our website.

  • Automatically through our website, including through cookies and similar technologies.

  • From Shopify and service providers that help us operate our website and provide services.

  • From payment, shipping, marketing, analytics, and other business partners, where permitted by applicable law.

3. How We Use Your Personal Information

We may use your personal information for legitimate business purposes, including:

Processing and Fulfilling Orders

We use your information to:

  • Process and complete purchases.

  • Process payments.

  • Confirm and manage orders.

  • Arrange shipping and delivery.

  • Process returns, refunds, and exchanges.

  • Provide order updates and notifications.

Providing Customer Support

We may use your information to respond to questions, requests, complaints, and other communications.

Improving Our Website

We may use information about how customers interact with our website to understand customer preferences, improve our products and services, and improve the functionality and shopping experience of our website.

Marketing and Advertising

Where permitted by applicable law and based on your preferences, we may use your information to send promotional communications or provide advertisements that may be relevant to your interests.

You may unsubscribe from promotional email communications at any time by using the unsubscribe option included in the applicable email.

Security and Fraud Prevention

We may use personal information to help:

  • Protect our website and customers.

  • Detect and prevent fraudulent transactions.

  • Investigate suspicious or unauthorized activity.

  • Maintain the security of our services.

  • Protect our business and legal rights.

Legal and Compliance Purposes

We may use and disclose information when reasonably necessary to comply with applicable laws, regulations, legal processes, government requests, or to establish, exercise, or defend legal claims.

4. How We Share Personal Information

We may disclose personal information to third parties when necessary to operate our business and provide our services.

These parties may include:

  • Shopify, which provides our e-commerce platform.

  • Payment processors and financial service providers.

  • Shipping and delivery providers.

  • Order fulfillment providers.

  • Website hosting and technology providers.

  • Analytics providers.

  • Customer support providers.

  • Marketing and advertising service providers.

  • Professional advisers and service providers.

  • Government authorities or law enforcement when legally required.

  • Other parties when you direct us to share information or provide your consent.

We do not share more personal information than reasonably necessary for the applicable purpose.

5. Shopify

Our online store is powered by Shopify.

Shopify processes certain personal information in connection with providing and improving its services and supporting our online store.

Information submitted through our website may be processed by Shopify and other service providers, including providers located in countries other than your country of residence.

For more information about how Shopify handles personal information and applicable privacy rights, please review Shopify's privacy information.

6. Cookies and Similar Technologies

We may use cookies and similar technologies to operate our website, remember preferences, understand website usage, provide certain functionality, and support analytics and marketing activities.

Cookies may help us:

  • Keep items in your shopping cart.

  • Remember preferences.

  • Understand how visitors use our website.

  • Improve website performance.

  • Measure marketing effectiveness.

  • Provide relevant advertising where applicable.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

7. Third-Party Websites and Services

Our website may contain links to third-party websites, services, or platforms.

If you follow a link to a third-party website, that website will have its own privacy policy and terms. Alverra Boutique does not control and is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

8. Children's Privacy

Our website is not intended for children under the age of majority applicable in their jurisdiction.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided us with personal information in violation of applicable law, please contact us so that we can review and take appropriate action.

9. Data Security

We take reasonable measures designed to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

For this reason, we cannot guarantee absolute security of information transmitted to or stored by us or our service providers.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Provide our services.

  • Complete transactions.

  • Maintain business and transaction records.

  • Comply with legal and regulatory obligations.

  • Resolve disputes.

  • Prevent fraud.

  • Enforce our agreements.

The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.

11. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include:

  • Right to Access: Request access to personal information we maintain about you.

  • Right to Delete: Request deletion of certain personal information.

  • Right to Correct: Request correction of inaccurate personal information.

  • Right to Data Portability: Request a copy of certain personal information in a portable format.

  • Right to Opt Out: Depending on applicable law, request to opt out of certain marketing, targeted advertising, sale, or sharing of personal information.

  • Right to Withdraw Consent: Where processing is based on consent, you may have the right to withdraw that consent.

These rights may be subject to applicable legal limitations and exceptions.

To exercise an applicable privacy right, please contact us using the information provided below.

We may need to verify your identity before completing certain requests.

12. Marketing Communications

If you subscribe to marketing communications from Alverra Boutique, we may send you promotional emails about products, offers, updates, or other information that may be relevant to you.

You can unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the email.

Even if you opt out of promotional communications, we may still contact you with non-promotional communications related to your orders, transactions, account, or other necessary service matters.

13. U.S. State Privacy Rights

Depending on your state of residence and applicable law, you may have additional privacy rights.

These rights may include rights to access, delete, correct, or obtain certain information, as well as rights concerning targeted advertising or the sale or sharing of personal information.

If you believe you have a privacy right under applicable state law, you may contact us at:

support@alverraboutique.com

We will review and respond to eligible requests in accordance with applicable law.

14. International Customers

If you access our website or purchase from us from outside the United States, your personal information may be transferred to, stored in, or processed in the United States or other countries where we or our service providers operate.

Those countries may have privacy laws that differ from the laws of your country of residence.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, website, technology, legal requirements, or other circumstances.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.

16. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us:

Alverra Boutique
812 Center St
Henderson, KY 42420
USA

Email: support@alverraboutique.com
Phone: +1 (986) 289-1661

We will review privacy requests and respond in accordance with applicable law.