Terms of service

Welcome to Alverra Boutique. These Terms of Service govern your use of the Alverra Boutique website and your purchase of products through our online store.

Throughout these Terms, “Alverra Boutique,” “we,” “us,” and “our” refer to Alverra Boutique. “You” and “your” refer to the person accessing our website or purchasing products from us.

By accessing our website, browsing our products, creating an account, or placing an order, you agree to these Terms of Service, our Privacy Policy, our Shipping Policy, and our Refund & Return Policy. If you do not agree with these Terms, please do not use our website or Services.

1. About Our Store

Alverra Boutique operates an online retail store offering fashion and related products to customers through our website.

Our store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and provide our online shopping services.

All purchases made through our website are transactions directly between you and Alverra Boutique. Shopify is not the seller of our products and is not responsible for transactions between you and Alverra Boutique.

2. Eligibility and Use of Our Website

By using our website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

If you are under the age of majority in your jurisdiction, you may use our website only with the involvement and permission of a parent or legal guardian.

You agree to use our website only for lawful purposes and in accordance with these Terms.

You must not:

  • Use our website for unlawful or fraudulent purposes.

  • Attempt to gain unauthorized access to our website or systems.

  • Interfere with the operation or security of our website.

  • Submit false, misleading, or inaccurate information.

  • Copy, reproduce, distribute, or commercially exploit our website content without authorization.

  • Use unauthorized automated systems to access or collect information from our website.

  • Attempt to interfere with another customer's use of our Services.

  • Use our website in any manner that violates applicable laws or regulations.

We reserve the right to restrict or terminate access to our Services when we reasonably believe these Terms have been violated.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information displayed on our website are accurate and current.

However, product colors and appearance may vary depending on your device, screen settings, lighting, or other factors.

We do not guarantee that every product image will exactly represent the physical appearance of the product.

Product descriptions, specifications, prices, availability, and other information may be updated or changed at any time without prior notice.

We reserve the right to:

  • Limit the quantity of products available for purchase.

  • Discontinue products.

  • Correct errors or inaccuracies.

  • Refuse or cancel orders where necessary.

  • Restrict sales to certain customers, locations, or jurisdictions where appropriate.

4. Product Availability

Products displayed on our website are subject to availability.

Adding an item to your cart does not guarantee that the item will remain available until checkout or that your order will ultimately be accepted.

If a product becomes unavailable after you place an order, we may cancel the affected portion of your order and notify you using the contact information provided with your order.

If payment has already been collected for a cancelled item, we will issue any applicable refund.

5. Orders and Order Acceptance

When you place an order through our website, you are submitting a request to purchase the products in your cart.

After submitting your order, you may receive an order confirmation email. An order confirmation acknowledges that we have received your order request but does not necessarily mean that your order has been accepted.

We reserve the right to accept, decline, limit, or cancel an order for reasonable reasons, including:

  • Product availability.

  • Pricing or product information errors.

  • Suspected fraudulent or unauthorized activity.

  • Payment issues.

  • Shipping or delivery restrictions.

  • Errors in customer or shipping information.

  • Other circumstances that may prevent us from properly fulfilling the order.

If we cancel or modify an order after payment has been processed, we will notify you using the contact information provided and issue any applicable refund.

6. Pricing and Payments

All prices displayed on our website are shown in the currency indicated at checkout.

Prices, discounts, promotions, and offers may change at any time without prior notice.

The price charged for your order will generally be the price displayed at the time you complete your purchase, subject to correction of obvious pricing or product information errors.

You are responsible for providing accurate and complete billing, payment, shipping, and contact information.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

We may use third-party payment processors to securely process payments.

7. Taxes

Applicable sales taxes and other required charges may be calculated and added to your order at checkout based on applicable laws and the information associated with your order.

For international orders, you may also be responsible for applicable customs duties, import charges, or other fees unless otherwise stated at checkout.

8. Shipping and Delivery

We will process and ship accepted orders according to the shipping information provided on our website and at checkout.

Estimated delivery times are provided for convenience and are not guaranteed unless expressly stated otherwise.

Delivery times may be affected by factors outside our reasonable control, including:

  • Shipping carrier delays.

  • Weather conditions.

  • Customs processing.

  • Incorrect or incomplete shipping information.

  • Holidays and high-volume periods.

  • Other circumstances beyond our reasonable control.

Once an order has been transferred to the applicable shipping carrier, delivery is subject to the carrier's handling and delivery procedures.

Please review our Shipping Policy for additional information.

9. Returns and Refunds

Returns, exchanges, and refunds are handled according to our Refund & Return Policy.

Our standard return period is 30 days from the date your order is received, subject to the eligibility requirements and exclusions described in our Refund & Return Policy.

Please review that policy before making a purchase.

Nothing in these Terms is intended to limit any consumer rights that cannot legally be excluded or restricted under applicable law.

10. Accuracy of Information

We make reasonable efforts to maintain accurate information on our website. However, our website may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, or other information.

We reserve the right to correct errors, update information, or cancel affected orders when necessary.

If an order is cancelled because of an error, we will notify you and provide any applicable refund.

11. Intellectual Property

Unless otherwise stated, the content available through our website—including our branding, logos, product descriptions, photographs, graphics, text, design elements, and other materials—is owned by or licensed to Alverra Boutique and is protected by applicable intellectual property laws.

You may access and use our website for personal, non-commercial purposes.

You may not, without our prior written permission:

  • Copy or reproduce our content.

  • Republish our materials.

  • Modify our content.

  • Sell or commercially exploit our content.

  • Distribute our materials.

  • Use our trademarks or branding.

  • Create derivative works from our website content.

All rights not expressly granted under these Terms are reserved by Alverra Boutique and its applicable licensors.

12. Third-Party Services and Links

Our website may use services provided by third parties, including Shopify, payment processors, shipping providers, analytics providers, and other service providers.

We may also provide links to third-party websites.

Third-party services and websites are governed by their own terms and policies. Alverra Boutique is not responsible for the content, availability, security, or privacy practices of third-party websites or services that we do not control.

13. Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains what information we collect, how we use it, how it may be shared, and how it may be processed in connection with our website and services.

Please review our Privacy Policy before using our website or submitting personal information.

14. Customer Reviews and Feedback

If you voluntarily submit reviews, comments, suggestions, photographs, testimonials, or other content to Alverra Boutique, you represent that you have the right to provide that content and that it does not violate the rights of another person or entity.

By submitting content, you grant Alverra Boutique a non-exclusive, worldwide, royalty-free right to use, reproduce, display, publish, and distribute that content in connection with our business and marketing, subject to applicable law.

We reserve the right to remove content that we reasonably believe is unlawful, misleading, abusive, offensive, defamatory, infringing, or otherwise inappropriate.

15. Prohibited Activities

You agree not to use our website or Services to:

  • Engage in unlawful activity.

  • Commit fraud or attempt unauthorized transactions.

  • Impersonate another person or entity.

  • Provide false or misleading information.

  • Interfere with the security or operation of our website.

  • Introduce malicious code, viruses, or harmful software.

  • Attempt to gain unauthorized access to our systems.

  • Scrape or collect website information through unauthorized automated means.

  • Infringe intellectual property or other rights.

  • Abuse, harass, threaten, or harm our employees, service providers, or other users.

We reserve the right to take appropriate action when prohibited activity is identified.

16. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and Services are provided on an “as available” and “as is” basis.

We do not guarantee that:

  • Our website will always be available or uninterrupted.

  • Our website will be completely free of errors.

  • All information will always be current or accurate.

  • Products will always be available.

  • Your use of the website will be completely secure or error-free.

Nothing in these Terms excludes any warranty, right, or protection that cannot legally be excluded under applicable law.

17. Limitation of Liability

To the fullest extent permitted by applicable law, Alverra Boutique and its applicable owners, employees, contractors, service providers, affiliates, and partners will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or purchase of products.

This limitation does not apply to liability that cannot legally be excluded or limited under applicable law.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Alverra Boutique and its applicable owners, employees, contractors, service providers, affiliates, and partners from claims, losses, liabilities, damages, and reasonable expenses arising from:

  1. Your violation of these Terms.

  2. Your unlawful use of our website or Services.

  3. Your violation of another person's rights.

  4. Your misuse of products or Services purchased through our website.

19. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, Services, legal requirements, or other circumstances.

The updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of our website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

20. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue to remain in effect.

21. Governing Law

These Terms will be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Alverra Boutique is headquartered, without regard to conflict-of-law principles, except where applicable consumer protection laws require otherwise.

22. Entire Agreement

These Terms, together with our Privacy Policy, Refund & Return Policy, Shipping Policy, and any other policies expressly incorporated into these Terms, constitute the agreement between you and Alverra Boutique regarding your use of our website and Services.

23. Contact Us

If you have questions about these Terms of Service, your order, or our Services, please contact us:

Alverra Boutique
812 Center St
Henderson, KY 42420
USA

Email: support@alverraboutique.com
Phone: +1 (986) 289-1661

Alverra Boutique
Your online destination for thoughtfully selected fashion and an easy, convenient shopping experience.